Google NewsAmazon axes more than 100 customer service managers  FortuneAmazon layoffs hit customer service representatives  QuartzThis Floating Hotel Boasts 100% Perfect Guest Reviews  ThrillistFrontier Airlines updates fares, brings back phone customer service  USA TODAYWater authority criticized for alleged disrespect toward customers  Meadville TribuneVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchSenate passes bill improving air safety and service for travelers, a day before FAA law expires  The Associated Press


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